Privacy Policy

At Carrylanes, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website.

1. Information We Collect

When you use our website, we may collect the following information:

Personal details (such as your name, email address, phone number, and shipping address) when you place an order or contact us.
Payment information (processed securely through trusted payment gateways — we do not store your credit/debit card details).
Technical information such as your IP address, browser type, and browsing behavior to improve website performance.

2. How We Use Your Information

We use your personal data for the following purposes:

To process and deliver your orders.
To provide customer support and respond to your inquiries.
To improve our website, services, and product offerings.
To send you updates, promotional offers, or newsletters (only if you have opted in).

3. Sharing of Information

We respect your privacy and never sell or rent your information to third parties. However, we may share your data with:

Trusted service providers (such as shipping companies or payment processors) necessary to complete your order.
Legal authorities if required by law or to protect our rights.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us analyze site traffic, remember your preferences, and provide a more personalized shopping experience.

6. Your Rights

You have the right to:

Access and update your personal information.
Request deletion of your data (subject to legal and business requirements).
Opt out of marketing communications at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

📧 Email: info@carrylanes.com